Marketing & Business Analyst

Gong (Johnny) Chen

M.S. Business Analytics candidate at Washington University in St. Louis. I turn acquisition funnels, campaign performance, and vendor spend into decisions leadership can act on.

St. Louis, MO  ·  Graduating December 2026  ·  Open to Marketing Analyst & Business Analyst roles  ·  No sponsorship required

3,987creators analyzed in one acquisition funnel
15%reply rate vs. a 1–3% cold-outreach benchmark
$2.4K–6.0Kannual vendor subscription removed
daily outreach capacity, 200 → 589 per day

Selected work

Campaign funnel analysis — where the replies actually came from

Wefluens · LA-based influencer marketing agency · Data & Growth Analyst Intern

Problem
Outreach ran across 12 channels with no view of which ones worked. Volume was allocated evenly, by habit rather than evidence.
Approach
Segmented reply performance by channel, creator profile, and send timing across a 3,987-creator funnel, then tested where the variance actually sat.
Result
Found a 5× reply-rate gap between best and worst channels and shifted volume to the top performers. The funnel produced 600+ replies (15%) and 43 qualified partnership opportunities.

Executive KPI reporting — one daily view instead of five spreadsheets

Wefluens · Python, Streamlit, Gmail API

Problem
Acquisition performance lived in manual spreadsheets, so leadership saw numbers late and inconsistently.
Approach
Built a dashboard covering daily volume, deliverability, reply rate, follow-up coverage, and pipeline stage mix, refreshed automatically and scoped to exclude personal data.
Result
Used daily by the CMO and a 3-person growth team as the single view of acquisition performance, replacing manual reporting.

Partner scoring model — making a subjective call comparable

Wefluens · Scoring framework & decision tooling

Problem
Which brands and creators to pursue was decided case by case, so judgments were not comparable and downside risk surfaced late.
Approach
Designed a 10-factor model — five opportunity factors (commercial fit, audience match, revenue potential, deal economics, traffic fit) and five risk factors (viability, monetization, exit, integrity, audience decay) — with thresholds that force a no-go.
Result
Turned a subjective go/no-go into a consistent, comparable score that flags high-risk targets before resources are committed.

Cost & capacity — replacing the vendor stack

Wefluens · Contact enrichment & outreach pipeline

Problem
Contact data came from a paid vendor billed per credit, and sending was template-only at roughly 200 emails a day — capped on both cost and personalization.
Approach
Built an in-house pipeline: multi-platform contact enrichment with mandatory source attribution for every record, plus individually personalized outreach and automated follow-ups.
Result
601 verified contacts, up to 589 personalized emails per day, and a $2.4K–6.0K annual subscription removed — roughly 3× the daily capacity at lower cost.

A/B test analysis — Instacart shopper hiring funnel

Course project · Washington University in St. Louis · 11/2025

Problem
Did starting background checks earlier in the hiring funnel improve downstream conversion, and which acquisition channel deserved the budget?
Approach
Defined CVR and CPA as success metrics, validated treatment impact with Z-score hypothesis testing across funnel stages, and compared cost efficiency across social, referral, and job-search channels.
Result
Identified the funnel bottleneck and recommended a budget reallocation toward the lowest-CPA channels.

Experience

Wefluens

06/2026 – 10/2026

Data & Growth Analyst Intern · LA-based influencer marketing agency (Remote) · Reporting directly to the CMO

  • Analyzed a 3,987-creator acquisition funnel through 600+ replies to 43 qualified partnership opportunities.
  • Built the leadership KPI dashboard used daily by the CMO and a 3-person growth team.
  • Designed a 10-factor scoring model ranking brand and creator partnerships on commercial fit and risk.
  • Replaced paid vendors with an in-house pipeline, removing subscription cost while tripling daily capacity.
  • Shipped internal tools: a client proposal generator, an 82-tag creator taxonomy, a careers site with AI resume screening, and a member iOS app.

Huatai Futures

04/2024 – 05/2024

Sales Intern — Data & Client Analytics Support · Nantong, China

  • Supported acquisition and retention for 15 high-net-worth clients through client data organization and engagement tracking.
  • Produced weekly macroeconomic summaries translating market movements into client-ready insights.
  • Built client-specific hedging recommendations from production cycles, sales flows, and risk exposure.

Skills

Technical

SQL (joins, window functions, subqueries) · Python (pandas, numpy, Streamlit) · R (dplyr, ggplot2) · Advanced Excel (PivotTables, modeling) · Google Analytics

Analytics & BI

Tableau · KPI design & dashboarding · A/B testing & hypothesis testing · Funnel & conversion analysis · Customer segmentation · Data storytelling

Business

Campaign performance & channel mix analysis · Acquisition cost & unit economics · Requirements gathering & stakeholder reporting · Process improvement · Market research

Education

Washington University in St. Louis

Expected 12/2026

M.S. in Business Analytics · GPA 3.56 · Coursework: Artificial Intelligence, Machine Learning, Data Analytics in Python, Data Visualization, Prescriptive Analytics

Nantong Institute of Technology

06/2025

B.S. in Financial Engineering · National Second Prize, Student Entrepreneurship Simulation Competition (2024) · National Gold Prize, Securities Investment Competition (2023)